PINKTUM E⁠-⁠Learnings

Methodeneinsatz in Präsenztrainings
macrolearningMethods of Training
Methods of TrainingMethods of TrainingMethods of TrainingMethods of TrainingMethods of Training
It's obvious that experts simply tell their listeners what they know. But a lecture is only one of many ways to effectively pass on knowledge - yet not always the best. In this course, users will learn about and apply other methods beyond a traditional lecture. Each method is adapted to the respective phase of the classroom training.
Agile Führung
macrolearningAgile Leadership
Agile LeadershipAgile LeadershipAgile Leadership
"Agility" is the answer to ever shorter-term planning processes and ever faster change. "Leadership" must also be rethought in this context. This e⁠-⁠training puts classic leadership tools to the test. It is divided into the areas of mindset (understanding of leadership), skillset (leadership competencies) and toolset (leadership tools). For all three areas, we will examine how thinking and the respective methods and tools must change in order to continue to meet the requirements of successful leadership.
Trainings vorbereiten und konzipieren
macrolearningHow to Design and Prepare a Training
How to Design and Prepare a TrainingHow to Design and Prepare a TrainingHow to Design and Prepare a TrainingHow to Design and Prepare a TrainingHow to Design and Prepare a Training
One of the essential formats for the effective transfer of knowledge is face-to-face training. In this course, you will learn the basics of planning and designing a classroom training. This includes obtaining (and, if necessary, requesting) a goal-oriented briefing, elaborating on the goals of the training, planning the contents and methods, while also considering organizational challenges.
Virtuelle Teams – Kommunikation
macrolearningVirtual Teams—Communication
Virtual Teams—CommunicationVirtual Teams—CommunicationVirtual Teams—CommunicationVirtual Teams—CommunicationVirtual Teams—Communication
Communication is the fuel that powers all teamwork. This also applies to virtual teams. In this e⁠-⁠learning course, participants will learn how to establish efficient communication in virtual teams. They will learn which digital media is suitable for which occasions and what they should think about when choosing a respective medium. Further, users will learn to regulate collaboration on their virtual teams, how avoid media-induced misunderstandings, and finally, how virtual meetings should be conducted.
Einwände entkräften
macrolearningHandling Objections
Handling ObjectionsHandling ObjectionsHandling ObjectionsHandling ObjectionsHandling ObjectionsHandling Objections
"No!" does not always mean no. Objections do not mean disinterest on the part of the customer, but quite the opposite, potential attention. In order to be able to recognize, decode and, in the best case, crack objections from the other party, this course presents the ten most frequent objections and how to react to them. For example, the Acknowledgement Method, which consists of four stages - the acknowledgement phase, question phase, argumentation phase, and activation phase - has proven particularly effective here.
Selbstmotivation
macrolearningSelf-Motivation
Self-MotivationSelf-MotivationSelf-MotivationSelf-MotivationSelf-Motivation
The more self-determined and self-reliant you can be in your job, the more important it is to be self-motivated in your approach. In this e⁠-⁠training you will learn the basics of self-motivation. You will explore your motives and learn how to formulate clear goals. On this basis, we will introduce you to methods for motivating yourself effectively and maintaining your motivation in the long term. In addition, you will learn how to deal productively with obstacles. Numerous practical tips make it easier for you to apply the new knowledge in your everyday life.
Das Konfliktgespräch führen
macrolearningTalking through Conflict 
Talking through Conflict 
Simmering conflicts are toxic to the workplace – in terms of both atmosphere and productivity. However, most conflicts can be diffused or completely cleared up with conflict resolution techniques. In this interactive multimedia e⁠-⁠learning course, participants will learn how to prepare for conversations about conflict, how to conduct conflict resolutions, and how to ensure that everyone honors their agreements.
Change Management mit Klaus Doppler
macrolearningChange Management
Change ManagementChange ManagementChange Management
It is the dream of every manager to develop an idea, get the employees together, distribute the tasks - and then the process runs straight to the goal. Nothing could be further from reality - resistance will arise. Klaus Doppler, the "pope" of change management, presents the four pillars of change in our e⁠-⁠learning course "Change Management". He thus imparts fundamental knowledge about change processes.
Das Bewerbergespräch führen
macrolearningConducting the Interview
Conducting the InterviewConducting the InterviewConducting the InterviewConducting the InterviewConducting the Interview
New employees will take on important responsibilities, and influence the working atmosphere and team dynamics. Therefore, the selection and hiring process should be given sufficient consideration. In this e⁠-⁠training, learn how to conduct professional, goal-oriented interviews with applicants. You will learn how to create a job description step-by-step, develop a requirements profile from the job description, prepare interview guidelines, and then conduct the interview. Highlights include the art of asking the right questions, how to follow up on the interview, and how to make a final selection. You will also learn ways in which companies can "appeal" to candidates as attractive employers.
Feedback geben
macrolearningGiving Feedback
Giving FeedbackGiving FeedbackGiving FeedbackGiving FeedbackGiving Feedback
In this e⁠-⁠learning, participants get to know the model of the Johari Window. It shows the difference between the perception of others and the perception of oneself. The Johari Window clarifies the "blind spot" and shows why the "secret" will remain a secret. This course teaches that "giving feedback" does not mean "praise" or "criticize". Rather, it is about being open to self-perception through feedback from outside.
Argumentieren und überzeugen
macrolearningJustification and Persuasion Techniques
Justification and Persuasion TechniquesJustification and Persuasion TechniquesJustification and Persuasion TechniquesJustification and Persuasion TechniquesJustification and Persuasion TechniquesJustification and Persuasion Techniques
This e⁠-⁠learning will present the participants with numerous tools for better and more effective argumentation. They will learn about the five-step technique, the ETHOS scheme and the four i⁠-⁠Words technique. An expert gives advice for professional preparation and the use of voice and body language. Using film scenes the e⁠-⁠learning shows how to deal with blackouts, counterarguments, trick questions and verbal attacks in a confident way.
Aktiv gegen Burnout – Stress intelligent managen
macrolearningSmart Stress Management
Smart Stress ManagementSmart Stress ManagementSmart Stress ManagementSmart Stress ManagementSmart Stress ManagementSmart Stress Management
In this multimedia e⁠-⁠learning, basic factors such as burnout and stress are explained using feature film scenes. It is shown how burnout can be prevented and reduced. In explanatory films and exercises, the course presents ways to relax and build mental strength, as well as a healthy work-life balance.
Die acht Kommunikationsstile nach Schulz von Thun
macrolearningThe Eight Types of Communicators
The Eight Types of CommunicatorsThe Eight Types of CommunicatorsThe Eight Types of CommunicatorsThe Eight Types of CommunicatorsThe Eight Types of CommunicatorsThe Eight Types of Communicators
Get to know the "eight communication types" according to Friedemann Schulz von Thun. This course is designed to raise awareness of the fact that people have different communication styles. It also makes them aware of their own preferred communication style. It is not about right or wrong communication styles, but rather about recognizing one's own style and, if necessary, developing or expanding it further.
Grundlagen der Kommunikation nach Schulz von Thun
macrolearningBasics of Communication
Basics of CommunicationBasics of CommunicationBasics of CommunicationBasics of CommunicationBasics of CommunicationBasics of Communication
Using Friedemann Schulz von Thun's "4⁠-⁠ears-model", the participants are made aware of the complex process of communication. They get to know and understand their personal communication behavior better. The participants also get to know "their" preferred ear. They learn to understand which messages they often send unconsciously. The training course encourages the participants to transfer the acquired knowledge into action competence.
Agiles Mindset entwickeln
macrolearningDeveloping an Agile Mindset
Developing an Agile MindsetDeveloping an Agile MindsetDeveloping an Agile MindsetDeveloping an Agile MindsetDeveloping an Agile MindsetDeveloping an Agile Mindset
The world of work is changing. Globalization and digitalization mean that old work and management strategies no longer suffice. This e⁠-⁠training course highlights the agile mindset and how it differs from the classic control mindset. Furthermore, Carol Dweck's growth mindset and fixed mindset concepts are explored to emphasize the importance of adaptability and innovation. Participants will learn how outdated mindsets pose risks in a dynamic business world and how an agile mindset enables rapid response to market developments. The course introduces the nine agile values—trust, focus, openness, courage, communication, respect, feedback, commitment, simplicity—and provides strategies for developing and maintaining an agile mindset.
Nutzen argumentieren
macrolearningDemonstrating Value
Demonstrating ValueDemonstrating ValueDemonstrating ValueDemonstrating ValueDemonstrating ValueDemonstrating Value
The value does not depend on the product, but on the user. Because knowledge of the buying motive is fundamental to the value argumentation, this e⁠-⁠learning presents the four most important buying intentions - safety, recognition, profit and convenience - their recognition, and appropriate response. Building on this, participants learn the five-step technique of value argumentation. Realistic examples show what an individual value argumentation can look like.
Konflikte am Arbeitsplatz entschärfen und vermeiden
macrolearningAvoiding and Defusing Workplace Conflicts 
Avoiding and Defusing Workplace Conflicts 
Where there are people, there will be conflicts. This e⁠-⁠learning uses four methods to teach strategies for dealing with conflict. The earlier these methods are used, the faster a conflict loses its meaning and effect. The four methods are 1. Respect the emotional level. 2. Use humor as a tool to defuse conflict. 3. Learn to criticize fairly. 4. Consistently avoid power games. Through exercises and game scenes, participants are encouraged to try out these simple methods of conflict resolution in everyday life and thus acquire the competence to act. 
Laterale Führung – Erfolgreich führen ohne Vorgesetztenfunktion
macrolearningLateral Leadership—Leading Effectively Without Being a Supervisor
Lateral Leadership—Leading Effectively Without Being a SupervisorLateral Leadership—Leading Effectively Without Being a SupervisorLateral Leadership—Leading Effectively Without Being a SupervisorLateral Leadership—Leading Effectively Without Being a SupervisorLateral Leadership—Leading Effectively Without Being a Supervisor
More and more projects are being executed outside of traditional corporate hierarchies, by interdepartmental or even intercompany teams assembled based on competencies. In teams like these, there is often no disciplinary leader. Instead, the team has a lateral leader. That leader is then responsible for the project results but without being a superior in charge of the team. In this course, we will explain what exactly the special characteristics of lateral leadership are. We will use a practical example to show you how lateral leadership operates and what leadership tools are of special importance.
Mehr Energie – mehr Leistungskraft – mehr Erfolg
macrolearningMore Energy, More Productivity, More Success
More Energy, More Productivity, More SuccessMore Energy, More Productivity, More Success
This e⁠-⁠learning shows how to increase performance in a targeted manner and thus motivate yourself in the long term. It introduces the right stamina training and shows how to stay fit through intelligent self-management and healthy nutrition. Recovery and relaxation are highlighted as central factors for improved performance. Through mental training the participants learn to avoid burnout.
Zeitmanagement
macrolearningTime Management
Time ManagementTime ManagementTime ManagementTime Management
Anyone wanting to use time productively must first have an idea of where their time currently goes. This e⁠-⁠learning begins by inviting participants to write down their estimates. Then, for two weeks, write down what you've done during every hour of the day. This self-assessment will then be used as a basis for learning the essential methods of time management. The Pomodoro Method, batching, timeboxing, and prioritizing according to the Eisenhower Matrix. The goal is for participants to learn to manage their time in a way that other team members can rely on. This e⁠-⁠learning can also be used to get to know individual methods more closely.
Didaktische Grundlagen für die wirksame Weitergabe von Wissen
macrolearningPrinciples for Effective Knowledge Transfer
Principles for Effective Knowledge TransferPrinciples for Effective Knowledge TransferPrinciples for Effective Knowledge TransferPrinciples for Effective Knowledge TransferPrinciples for Effective Knowledge Transfer
In this crash course on didactics, get an overview of the three major models: behaviorism, cognitivism, and constructivism. Also included in this course, you will find information on the roles and tasks trainers are often faced with. Finally, explore the MASTER Model and how it guides you when planning and structuring seminars.
Kreativitätstechniken – Methodenkoffer
macrolearningFostering Creativity—Methods for Your Toolbox
Fostering Creativity—Methods for Your ToolboxFostering Creativity—Methods for Your ToolboxFostering Creativity—Methods for Your ToolboxFostering Creativity—Methods for Your ToolboxFostering Creativity—Methods for Your ToolboxFostering Creativity—Methods for Your Toolbox
Every company wants creative employees with a neverending supply of good ideas. The phrase "Be creative!" has probably never spurred anyone on to imaginative high performance. But creativity can be encouraged and practiced. This e⁠-⁠learning introduces methods and techniques to generate creative ideas including Brainstorming and Brainwriting, the 635 Method, the Six Thinking Hats, the Walt Disney Method, and Stimulus Image Analysis. You will also receive valuable tips and "recipes" for a successful process. Additional transfer tasks help participants to integrate what they've learned into their everyday work.
Erstkontakt herstellen
macrolearningMaking Initial Contact
Making Initial ContactMaking Initial ContactMaking Initial ContactMaking Initial ContactMaking Initial Contact
Efficiency brings the highest possible return with relatively low investment. This is very important for customer acquisition as it is crucial to find exactly the right customers amongst thousands of potentials and to make the best possible initial contact. Research tools help users assess customer potential and then target those customers. This course also covers preparing the perfect Elevator Pitch.
So funktioniert Kommunikation nach Paul Watzlawick
macrolearningHow Communication Works
How Communication WorksHow Communication WorksHow Communication WorksHow Communication WorksHow Communication Works
Understanding the highly complex puzzle of communication is simplified by Paul Watzlawick's "Five Axioms". This shows what certain communicative dynamics look like in practice, and how it is possible to positively shape communication. Dramatizations enable the participants to recognize communication patterns, thereby enabling them to communicate in a more goal-oriented way in the future.
Präsentieren im Unternehmen
macrolearningHow to Give a Presentation
How to Give a PresentationHow to Give a PresentationHow to Give a PresentationHow to Give a PresentationHow to Give a PresentationHow to Give a Presentation
Presenting to colleagues, business partners, managers and employees: Even if it's not the big stage - if you want to win over your audience for yourself and your project, you need to be well prepared and know some basic presentation techniques. In this e⁠-⁠learning course, the experienced lecturer Caroline Krüll shows how to tailor a presentation to the audience and the occasion and how to convey the core message convincingly. The lecturer introduces the dramaturgy of a successful presentation and shows how effective visualization works. In addition to tips for the correct use of PowerPoint, flipchart and other aids, the lecturer will also explain how to react confidently to typical disturbances such as objections, verbal attacks or even bored faces.
Online-Meetings moderieren
macrolearningModerating Online Meetings
Moderating Online MeetingsModerating Online MeetingsModerating Online MeetingsModerating Online MeetingsModerating Online MeetingsModerating Online Meetings
Almost all the rules that apply to face-to-face meetings apply to online meetings as well. But besides good preparation, structured execution, and clear follow-up, other topics also play an important role. How do we deal with requests to speak? How can we hold creative meetings online? And how can we establish social proximity and trust in online meetings? Regardless of the features offered by online meeting tools and apps, this e⁠-⁠learning discusses how online meetings can also be made productive.
Teamentwicklung erfolgreich gestalten
macrolearningSuccessfully Structuring Team Development
Successfully Structuring Team DevelopmentSuccessfully Structuring Team DevelopmentSuccessfully Structuring Team DevelopmentSuccessfully Structuring Team DevelopmentSuccessfully Structuring Team Development
Learn the basics for your job as a team leader by setting realistic goals and motivating the team for the long run. This course teaches you how to ensure a clear distribution of tasks within your team and how to not only agree on, but implement goal-oriented rules. Furthermore, this e⁠-⁠learning includes measures to promote constructive communication and shows the participants how they can use simple means to sustainably promote trust and cohesion on their team.
Lernstrategien – Methodenkoffer
macrolearningLearning Strategies—Method Toolbox
Learning Strategies—Method ToolboxLearning Strategies—Method ToolboxLearning Strategies—Method ToolboxLearning Strategies—Method ToolboxLearning Strategies—Method Toolbox
With the aid of learning strategies, it is possible to guide memory and learning processes for specific goals. This e⁠-⁠training course introduces participants to a series of learning strategies based on research in the psychology of learning. These strategies are geared to widely varied learning goals—ranging from classic rote learning, to the consolidation and structuring of knowledge, to the more efficient use of informative texts and one's own notes. Participants will learn how to apply these strategies for self-directed learning opportunities in everyday work, and what makes them so effective.
Aufgaben delegieren
macrolearningDelegating Tasks
Delegating TasksDelegating TasksDelegating TasksDelegating TasksDelegating Tasks
Delegating is more than just "do it"! Participants will learn which tasks can be delegated in principle and which ones must not be passed on under any circumstances. They learn to develop requirement profiles in order to be able to assign respective activities to appropriate employees. Additionally, learn the four stages of the delegation discussion, avoid back delegations, and learn to check agreements and deadlines.
Scrum – der Überblick
macrolearningScrum—The Overview
Scrum—The OverviewScrum—The OverviewScrum—The OverviewScrum—The OverviewScrum—The OverviewScrum—The Overview
Learn about the background and development of Scrum as described by Jeff Sutherland in his book "The Scrum Revolution" where Sutherland references the Toyota Principle and the Plan-Do-Check-Act Method. Additionally, get to know the basics of Scrum such as working in teams, focused work, and the division into product owner, scrum master and team. Finally, learn what the organization of a project looks like, according to scrum.