PINKTUM E-Learnings
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macrolearningCustomer Centricity—Understanding, Inspiring and Retaining Customers
Have you recently been excited to buy something or try a new service? What was it that grabbed your attention? It could’ve been a lot of things, but typically, when you're energized about a purchase, that means that the company you’re about to give money to did a great job of prioritizing the customer during the product or service's development. In this course, you will learn about customer focus and get tips on how to entice customers to try out the latest products or services.
macrolearningWorkout for Your Career
There's circuit training for those who want to increase their athletic performance. But what about those who want to get in shape for their career? What do they do? Joachim Pawlik, a former professional athlete and leading consultant for the performance of managers and the development of potential, has adapted the circuit training method to professional life. At ten stations, you will learn which skills play a crucial role and how to develop them. You will learn how to take genuine responsibility in crucial moments and how you can have greater courage. You will see how you need to practice getting the last ten percent out of yourself and improving speed by thinking more slowly. At every stage, there will be questions to reflect on, exercises, and micro-learnings to challenge you to take a critical look at yourself and work on yourself with specific objectives – for greater flexibility, resilience, and performance at work as well as in your personal life.
macrolearningLeadership in Times of Crisis
This e-learning teaches how to manage crises. Video lectures introduce the phases of a crisis and explain how to successfully move through immense challenges with effective communication, resilience, and techniques for staying calm. The e-learning uses transfer tasks, comprehension questions, key messages, and a final test to help each participant meet the learning objectives.
macrolearningTalking through Conflict
Simmering conflicts are toxic to the workplace—in terms of both atmosphere and productivity. However, most conflicts can be diffused or completely cleared up with conflict resolution techniques. Knowing these tools and how to use them is critical for managing disagreements in the workplace. In this interactive multimedia e-learning course, participants will learn how to prepare for conversations about confict, how to conduct conflict resolutions, and how to ensure that everyone honors their agreements.
macrolearningDifficult Negotiations
Negotiations do not always follow the same pattern. There are negotiating partners* who can make life difficult for you and can present you with real challenges in a negotiation. In this e-training you will learn the most important tools to keep the upper hand even during difficult negotiations. How do you deal with conflicting interests? How do you manage to get a stalled negotiation going again? How do you confidently defend yourself against attacks and not get distracted from your negotiation goal? This course not only answers these questions but shows you how to achieve positive results, even in the most complex negotiations, by preparing efficiently.
macrolearningBasics of Negotiations
Successful negotiations are not based on luck, but on learned skills. This e-training introduces the most important tools needed to conduct successful negotiations. How can you strengthen the basis of your negotiation and enter well prepared? How do you know when to continue a negotiation and when to stop? How do you unerringly present your offer to your negotiating partner and argue the benefits of your product? This e-training provides useful answers to these questions. It shows you how you can successfully conclude your next negotiation via efficient preparation and highlighting benefits.
microlearningMy Work Responsibilities Are Exhausting Me
Responsibility means prioritizing. In this microlearning, you’ll learn how to reflect on and evaluate your roles and the expectations that come with them.
microlearningI Made a Wrong Decision
With the right mindset and thorough analysis, you can learn from mistakes and grow from them. This micro gives you tips on how to do just that.
microlearningThe Values of the Agile Manifesto
These values highlight the significance of individuals and interactions, achieving meaningful outcomes, fostering close collaboration with customers, and embracing flexibility in the face of change. The emphasis is on effective communication to consistently deliver valuable results.
microlearningWeekly Planning Made Simple for Achieving Goals
With strategic weekly planning, you can make better use of your time and achieve your professional goals.
microlearningWow Your Audience with Organized and Prepared Presentations
Good preparation and organization are essential ingredients for a convincing presentation.
microlearningStrategic Decision-Making
The more responsibility you have, the more often you'll face tough decisions. This microlearning explains how to make good decisions as frequently as possible using a strategic decision-making process.
microlearningMy new team member is still helpless months later
New employees need support at every stage of the onboarding process. There are three simple steps you can take to help them settle in well at the company.
microlearningCatching listeners with varied knowledge transfer
The knowledge acquisition phase is the core of your skills and practice-orientated training. It is therefore important that you pay particular attention to this part of your presentation.
microlearningAnchoring knowledge with sustainable knowledge transfer
The key to long-term success is to transform knowledge into action competence! Exercises, discussions, Q&A sessions and role-playing games help with this.
microlearningOnboarding does not end with the probationary period
Support new employees even after their probationary period by motivating and encouraging them. In this way, you can integrate them into the company in the long term and build up a long-term relationship.
microlearningUse typical conflict resolution strategies constructively
Conflicts in professional life can be dealt with in different ways. Learn to consciously choose the right strategy depending on the situation and to approach conflict in a reflective and constructive way!
microlearningAnalogue methods of testing: card sorting and pre-mortem
In the testing phase, the aim is to adapt prototypes to the needs and wishes of customers as far as possible. The micro demonstrates how this can work cost-effectively and analogue using two methods.
microlearningMy Team Member Has Lost Motivation
How do you get employees who used to be high performers and have lost their motivation back on track? This micro gives tips on how this can work with the three basic motives.
microlearningLeading conversations to the goal with appropriate questions
Questions are there to lead conversations to the goal. However, for this to succeed, you need to use open and closed questions in a targeted manner. We will show you how to formulate open and closed questions and use them appropriately.
microlearningActively involve participants in online training courses
Online training is more effective when participants are regularly involved. Here we present strategies on how to achieve this.
microlearningOptimize Your Communication with Questioning Techniques
By only ever asking individual questions, formulating the questions concisely and precisely, showing honest interest and preparing well for important conversations, you can conduct a constructive and respectful dialogue.
microlearningMotivate Employees Individually With The Basic Motives
Every person is driven by different things. By knowing the basic motives, you can have a positive influence on your employees' motivation!
microlearningI would like to convince the management to invest more in process management
How you can use the right arguments to convince management of the need for process management
microlearningI Want to Increase AI Literacy in My Team
How you as a manager can improve the AI literacy of your team, with a special focus on Responsible AI.
microlearningIntergenerational Collaboration and How It Works
Despite (age) differences in the team, look for common ground, clarify points of friction, agree on rules and benefit from each other.
microlearningBridging Generational Gaps through Intergenerational Knowledge Exchange
If the transfer of knowledge within the team stalls at generational boundaries, it's time to overcome this barrier. This micro gives tips on how to do this. This way, you can utilise potential and your team can learn from each other!
microlearningClarify responsibilities in the team with the RACI matrix
The clear categorisation of roles helps to identify the responsibilities and competencies of individual work steps during the ongoing process. This simplifies communication and ensures a smooth process.
