Basics of Communication

Grundlagen der Kommunikation nach Schulz von Thun
flag of deflag of enflag of esflag of frflag of ptflag of zh
fully localized logo

Global Version

accessibility logo

Without barrier

subcategory logo

Communication

clock

Total time 50 minutes

Using Friedemann Schulz von Thun's "4⁠-⁠ears-model", the participants are made aware of the complex process of communication. They get to know and understand their personal communication behavior better. The participants also get to know "their" preferred ear. They learn to understand which messages they often send unconsciously. The training course encourages the participants to transfer the acquired knowledge into action competence.

Teaser

Target group

Employees who work in fields with communicative demands; young management employees who you wish to prepare for their future tasks; experienced managers who want to gain a better understanding of communication

Learning objectives

  • Knowing the different levels of communication and make use of them to communicate successfully

  • Recognizing which messages are being conveyed below the factual level of the communication, using Friedemann Schulz von Thun's "Four Sides Model“

  • Knowing your own listening and speaking behavior

  • Being able to communicate effectively and reduce inefficiencies caused by unclear speaking and inattentive listening

Competencies

Working within a network
Working in a team
Coordinating

Authoring tool

Rise

Methods

Moderated video lectures
Enacted scenes
Transfer tasks
Knowledge Check
Interactive elements
These e-trainings may also interest you
Überzeugend auftreten – online und in Präsenz
macrolearningHow to be Convincing – Online and in Person 
Feedback geben unter Kolleg:innen
macrolearningFeedback between Colleagues
Aktiv zuhören
macrolearningActive Listening
New e-trainings at PINKTUM
Agile Tool-Box für den Arbeitsalltag
macrolearningAgile Toolbox for Everyday Work
Strategisches Verkaufen – Grundlagen des strategischen Vertriebs
macrolearningStrategic Sales—Basics of Strategic Sales
Strategisches Verkaufen – Die strategische Kundenentwicklung
macrolearningStrategic Sales—Strategic Customer Development