PINKTUM E⁠-⁠Learnings

Praxisorientiertes Prozessmanagement: Die Grundlagen
macrolearningPractice-orientated process management: the basics
Practice-orientated process management: the basics
The training is intended as an introduction to the basics of process management. Process management methods are explained, as well as their concrete application in order to speed up processes and improve the quality of services. The training explains why process management is necessary in companies and how processes can be mapped in order to find sources of error and continuously optimise processes. Various methods are presented, e.g. the PDCA cycle and the 5 Why method. The training also provides suggestions on how teams can clearly assign responsibilities and competences in workshops.
Mental Health: Die psychische Gesundheit der Mitarbeitenden schützen
macrolearningMental Health: Safeguarding Employee Mental Health—Prioritizing Well-Being
Mental Health: Safeguarding Employee Mental Health—Prioritizing Well-Being
Ensuring employees' mental well-being is crucial for companies and management—not just due to the substantial economic impact of mental health problems annually. Therefore, prevention and support must be deeply integrated into everyday management practices. This e⁠-⁠training course explains how different leadership styles can make a leader either a resource or a stressor for their team. It details the benefits of transformational leadership and guidance on how to arrange daily work to prioritize employees' mental health. The importance of recognition and providing appropriate autonomy in tasks is also highlighted. Moreover, it promotes the creation of a supportive company culture and outlines how managers can safeguard their own mental health, considering the specific challenges they encounter.
Lernen lernen: Weiterbildungschancen erkennen und nutzen
macrolearningLearning to Learn: Identifying and Seizing Further Development Opportunities
Learning to Learn: Identifying and Seizing Further Development Opportunities
Learning never stops, especially in today's digital and unpredictable work environment. Fortunately, today's employees can do more for their education than ever before. This e⁠-⁠training course introduces the concept of lifelong learning, explores future skills, offers tips for identifying personal learning needs, showcases diverse learning opportunities, and provides strategies for integrating learning into daily work routines. Additionally, it offers insights on effectively coordinating with managers and networking with colleagues to facilitate internal knowledge sharing.
Lernen fördern – Eine Lernkultur im Team etablieren
macrolearningPromoting Learning: Fostering a Culture of Learning within Your Team
Promoting Learning: Fostering a Culture of Learning within Your Team
Success today doesn't guarantee relevance tomorrow. This holds true for both individuals and entire companies. With the world evolving rapidly, so do the requirements for professional skills. To stay competitive, companies must cultivate a forward-thinking learning culture. his e⁠-⁠training course offers insights into the supportive conditions needed across three key areas: organizational structure, corporate culture, and leadership dynamics. Managers, serving as role models, play a crucial role in granting employees the autonomy to chart their own paths of learning.
Mental Health: Achtsam handeln im Arbeitsalltag
macrolearningMental Health: Being Mindful in Your Daily Work Routine
Mental Health: Being Mindful in Your Daily Work Routine
Mental illness is prevalent in the workforce, causing significant suffering for individuals and resulting in substantial economic losses. This e⁠-⁠training course aims to provide employees with options for managing their daily work routines in a way that minimizes the risk of mental health problems. To achieve this goal, resource-oriented health concepts are introduced, highlighting the importance of colleagues and social networks in preventing and detecting mental health issues early. Additionally, practical mindfulness and relaxation exercises are provided for assistance.
Probleme lösen – Von der Analyse bis zur Umsetzung
macrolearningEffective Problem-Solving—Strategies for Identifying and Solving Issues
Effective Problem-Solving—Strategies for Identifying and Solving Issues
We come across challenges in various aspects of life - be it at work, within the family, or on both large and small scales. While problems are an integral part of our daily existence, many individuals struggle to handle them rationally and effectively. Our e⁠-⁠training course offers you a structured approach: you'll gain the skills to precisely define problems, formulate targeted solution strategies, and consistently put them into action. Through practical methods and helpful tips, we assist you in every step of the problem-solving process, ensuring you have a solid grip on your challenges!
Employability stärken – Attraktiv für den Arbeitsmarkt bleiben
macrolearningEnhancing Employability—Staying Competitive in the Job Market
Enhancing Employability—Staying Competitive in the Job Market
The nature of work in the modern world is changing rapidly. Unlike the past where people would often do the same job for years, it has become common for work tasks to change frequently. This change is due to increasing digitalization, artificial intelligence, and temporary work. In this context, it has become increasingly important for employees to regularly undergo training and upgrade their skills to increase their own employability. But what does employability mean? What skills are necessary to stay efficient and attractive in the job market in the long run? What is the relationship between career identity, self-efficacy and employability? Our e⁠-⁠training course provides answers to all these questions and more on the subject of employability.
Fehlerkultur im Team – Konstruktiv mit Fehlern umgehen
macrolearningNavigating an Error Culture in the Team—Fostering a Positive Approach to Mistakes
Navigating an Error Culture in the Team—Fostering a Positive Approach to Mistakes
Everyone makes mistakes. It's inevitable and often necessary for learning and growth. Utilize the potential of mistakes in your team! However, ensure that the negative effects of mistakes are addressed quickly and effectively, and subsequent errors are prevented. This can be achieved by establishing a positive error culture within your team. In this e⁠-⁠training course, you will learn how negative and positive error cultures differ and the values and norms underlying a positive error culture. Additionally, you will be equipped with various methods to empower your team members to handle mistakes confidently.
Generationenübergreifend führen und zusammenarbeiten
macrolearningLeading Across Generations
Leading Across GenerationsLeading Across GenerationsLeading Across Generations
The focus of this training is about building positive connections among employees from different generations and between managers and team members of various ages—both on a personal and professional level. The e⁠-⁠training course aims to spark ideas for smooth intergenerational collaboration and provides tips on the challenges and potential conflicts that managers might encounter. It also sheds light on the opportunities that come with working across multiple generations.
E-Trainings erfolgreich im Unternehmen einsetzen
macrolearningSuccessfully introducing e⁠-⁠training courses in a company
Successfully introducing e⁠-⁠training courses in a company
E⁠-⁠learning is the learning format of the present and the future. Nevertheless, it often falls short of its potential because many companies forget to focus on the learners and not on the content and the technology, especially when it comes to high-tech learning. So put your learners at the center; accompany and support them in their learning process. Create a learning culture where learning is valued and encouraged. Join us to learn about the three most popular forms of e⁠-⁠learning. This way you can work out the best combination for you and your learners. Learn about the most important motivating factors for learning processes and how you can best translate these into your everyday work in your role as HR managers or executives in order to successfully implement e⁠-⁠learning in your company.
Fit im Job – Gesund und achtsam arbeiten
macrolearningStaying Fit and Active on the Job—Working Healthy and Mindful
Staying Fit and Active on the Job—Working Healthy and MindfulStaying Fit and Active on the Job—Working Healthy and MindfulStaying Fit and Active on the Job—Working Healthy and Mindful
Employees experience different physical and mental stressors in their daily work. These include, for example, excessive demands, stress, monotony, lack of autonomy, disruptions, varying shifts, and prolonged screen time. These stressors can lead not only to reduced performance but also to underlying health issues. In this e⁠-⁠training course, participants learn how to deal constructively with these stressors to remain healthy in the long term.
Nachhaltigkeit im Unternehmen – sozial, ökonomisch und ökologisch arbeiten
macrolearningCorporate Sustainability—Social, Economic, and Environmental Responsibility
Corporate Sustainability—Social, Economic, and Environmental ResponsibilityCorporate Sustainability—Social, Economic, and Environmental ResponsibilityCorporate Sustainability—Social, Economic, and Environmental Responsibility
Sustainability is probably one of the biggest buzzwords of the 21st century. People are becoming more and more aware of the need to live and act sustainably—not just consumers, but companies are also taking their impact on the world more and more seriously. Many companies are already committed to reducing CO2 emissions and using their resources responsibly. But what does sustainability actually mean? And how can we all contribute to a sustainable way of dealing with our planet, our economy, and our fellow human beings? That's what this e⁠-⁠training course is all about.
Führen mit Lob – Wertschätzung und Anerkennung zeigen
macrolearningLeading with Praise—Showing Appreciation and Recognition
Leading with Praise—Showing Appreciation and Recognition
Employees want praise and recognition - for what they accomplish every day, but also for good decisions, success and stressful work phases. Recognition is an important tool in social interaction: it not only motivates, it also shows us that we are doing something right and performing our tasks well. When confirmation is lacking, it usually affects not only the employee's satisfaction, but also their job performance. How do you manage to adequately recognize the work of your employees? How can you show appreciation to your employees? And how can you also show this to yourself? These are the questions addressed in this e⁠-⁠training course.
Mit Selbstvertrauen ins KI-Zeitalter
macrolearningMoving into the Age of AI with Confidence
Moving into the Age of AI with ConfidenceMoving into the Age of AI with ConfidenceMoving into the Age of AI with ConfidenceMoving into the Age of AI with Confidence
The AI revolution is one of the fastest and most profound transformations in recent history. Hardly any professional field will remain untouched by it. This shift will require all of us to take a new approach to our work and the world around us. This e⁠-⁠training course does not provide hard facts about how algorithms work. Rather, it focuses on the human aspect. The objective is to guide learners in developing their resilience, grasping strategies to manage change effectively, and recognizing how discovering their purpose can foster fulfilling work experiences, even amid new circumstances.
Fluktuation aktiv senken
macrolearningActively Reducing Turnover
Actively Reducing TurnoverActively Reducing Turnover
The focus of this training is to prevent and counteract flighty attitudes among employees. To this end, the e⁠-⁠training provides food for thought on positive employee retention, insight into common motivations for changing employers and possible countermeasures that managers can take. This is why this training first looks at the different types of turnover. It then explores the question of what makes an attractive corporate culture and what employees expect. The training also covers everything from successful recruiting and onboarding to the exit interview. This e⁠-⁠training helps you understand turnover and its positive aspects. Furthermore, it gives you tips on how managers and HR can pragmatically approach the issue of turnover while actively reducing this issue in your company.
Bindungskräfte entfalten – Mitarbeitende zu Partnern machen
macrolearningUnleashing Commitment Potential—Turning Employees into Partners
Unleashing Commitment Potential—Turning Employees into Partners
Human beings have a strong need for connection and belonging. We want to be "allowed to play," to be part of a group, to be valued, to help shape things and at the same time to feel a sense of responsibility to the task and to the group—both personally and professionally. If your employees do not feel that they are allowed to "play along", this has a direct negative impact on the performance and competitiveness of your company, i.e., on the success of the company. That's why this e⁠-⁠training focuses on how you can make your employees feel like they're in the game and keep them engaged. As a leader, you play an absolutely key role in this and can actively work on various commitment factors that research and this e⁠-⁠training will provide you with. So, off you go!
Purpose – Mit Sinn zum Erfolg
macrolearningPurpose—Understanding and Achieving Success
Purpose—Understanding and Achieving Success
Today's employees and companies often no longer define success simply by how quickly someone can climb the corporate ladder. Instead, it is increasingly measured in terms of responsibility, community benefit, satisfaction, and purpose. Why is purposeful work so promising? And what can help you find more purpose and joy in your job? This course will show you how to find purpose in your work and be more successful and satisfied in your company.
Lean Management – Die Grundlagen
macrolearningThe Basics of Lean Management
The Basics of Lean ManagementThe Basics of Lean ManagementThe Basics of Lean ManagementThe Basics of Lean Management
This training is intended as a comprehensive introduction to the basics of Lean management. The essential contents and principles of Lean are explained, as well as the actual application—in the field of producing, as well as in the administrative field. This is possible because it is about the mindset for "Lean" thinking as well as some tools that are suitable for production and the office. In addition to theory, practical examples and transfer tasks also help to ensure that the course knowledge acquired is ready to apply.
Lean Management für Fortgeschrittene
macrolearningLean Management Advanced Course
Lean Management Advanced CourseLean Management Advanced CourseLean Management Advanced Course
In this advanced training, basic knowledge of Lean Management is required and then expanded upon. Participants learn about obstacles they may encounter when implementing Lean Management, as well as active measures for employee development. This helps to support even more intensive customer service and a leaner value stream.
Big Data – Die Welt der Daten verstehen
macrolearningBig Data—Understanding the World of Data
Big Data—Understanding the World of Data Big Data—Understanding the World of Data Big Data—Understanding the World of Data
Big Data, Cloud, Artificial Intelligence (AI)—you've probably heard these terms before. But are you able to explain the meaning behind these trend words? Unless you're a data scientist or an AI developer, you may have a hard time understanding the world of data and related technologies. This is exactly where this e⁠-⁠training comes in: You will learn about important topics surrounding Big Data, with no prior knowledge needed. It is not about how you can handle Big Data yourself—but a basic overview of what Big Data actually is, the opportunities and challenges associated with it, and which methods and tools data experts use to create added value from Big Data.
Agile Tool-Box für den Arbeitsalltag
macrolearningAgile Toolbox for Everyday Work
Agile Toolbox for Everyday WorkAgile Toolbox for Everyday WorkAgile Toolbox for Everyday WorkAgile Toolbox for Everyday Work
This training provides an overview of common agile techniques. It should serve as a basis for the participants to decide whether and how these techniques can be integrated into their personal daily work. The focus is not on explaining the entire agile methodology, but rather on what you can pick out and implement relatively easily—even in non-agile work. The learning focus is on the application of agile techniques and tips for implementing them. The three themes are: collaboration, communication, and time management.
Agile Tool-Box für Workshops und Meetings
macrolearningAgile Toolbox for Workshops and Meetings
Agile Toolbox for Workshops and MeetingsAgile Toolbox for Workshops and MeetingsAgile Toolbox for Workshops and MeetingsAgile Toolbox for Workshops and Meetings
This course provides an overview of some Agile techniques that can be useful for designing and running meetings and workshops. While the emphasis is not on the entire Agile methodology, you will learn techniques that can be helpful in preparing for a meeting or workshop, execution, and follow-up, as well as tips for implementing what you've learned.
Strategisches Verkaufen – Grundlagen des strategischen Vertriebs
macrolearningStrategic Sales—Basics of Strategic Sales
Strategic Sales—Basics of Strategic SalesStrategic Sales—Basics of Strategic Sales
Today, salespeople need to know more than just their product or service. They require extensive knowledge past simple customer and competitor information, or being able to conduct a sales conversation. Above all, salespersons must approach their key customers strategically and be able to build a relationship with them. This e⁠-⁠training course covers why a strategic approach is more important today than ever. You will learn what strategic sales is all about. Additionally, you will discover which situations and which customers strategic sales skills make sense for, and finally what mindset and skills are required for this.
Strategisches Verkaufen – Die strategische Kundenentwicklung
macrolearningStrategic Sales—Strategic Customer Development
Strategic Sales—Strategic Customer DevelopmentStrategic Sales—Strategic Customer Development
Both talent and the right gut feeling are integral in operational sales. On a strategic level, however, it still requires a targeted approach with a system. During this e⁠-⁠learning course, you will learn what key account management is and which steps it involves. You will learn how to identify your key customers and which methods you can use to find out what makes them and their stakeholders tick. The e⁠-⁠training course also discusses answers to the following questions: What options are there for working with my key accounts? And which strategy is the right one? In this way, you will learn how to optimally develop your most valuable customers and achieve more revenue and profit in a partnership that suits both your company and the customer.
Strategisches Verkaufen – Beziehungs­­gestaltung
macrolearningStrategic Sales—Building Relationships
Strategic Sales—Building RelationshipsStrategic Sales—Building Relationships
Customer care plays a major role in strategic sales. Customers who do not feel like they are being looked after are very likely to turn to the competition or not make (further) purchases from your company. But what exactly is good customer care? Why does it make sense to understand the motives of customers and to consider them during customer care? Why does individual marketing make sense and what individual marketing measures are there? How can you implement them effectively? How can you successfully leverage cross-selling to build relationships? These issues will be addressed in detail during this e⁠-⁠training course.
Kundenorientierte Kommunikation am Telefon
macrolearningCustomer-Oriented Communication on the Phone
Customer-Oriented Communication on the PhoneCustomer-Oriented Communication on the Phone
Phone calls are old fashioned you say? On the contrary! Phone calls still play a central role in communicating with customers in sales and customer service. But what is the right way to address clients on the phone? And how do you professionally conduct a telephone conversation? It takes practice. This course covers how to use your voice skillfully, prepare for customer phone calls, and how to navigate through phone conversations in a structured way. You will also learn how to respond effectively to complaints along with tricks that will give your phone communication skills a competitive edge. This is how you build a good rapport with those on the other end of the line.
Gezielt netzwerken
macrolearningTargeted Networking
Targeted NetworkingTargeted NetworkingTargeted NetworkingTargeted Networking
This training course prepares employees to establish and maintain external contacts on a regular basis. It is intended to provide participants with an introduction to the topic, to help them better assess themselves, to set clear networking goals, and to structure and expand their own network.
Die Grundlagen der OKR-Methode
macrolearningThe Basics of the OKR Method
The Basics of the OKR MethodThe Basics of the OKR Method
Do you ever wonder what objectives your company is actually pursuing and how your work contributes to achieving these objectives? Would you like to be transparently informed about company values, vision, and strategy so that you can work more effectively and purposefully? Do you desire more effective and clear communication within your team and between different departments? Then it's worth taking a look at the agile leadership and time management framework OKR. The O in OKR stands for Objectives, which are the objectives you identify for yourself, your team, or your company using the OKR method. Behind the K and the R lie the key results, crucial milestones necessary to achieve your objectives. Through the thoughtful and clear naming of objectives and key results, the OKR method creates a clear and transparent focus on what is most important at the moment, helping companies achieve specific objectives in a precise manner. Does that sound good? Then take a look at our e⁠-⁠training course.
Female Leadership – Erfolgreich führen trotz Gender-Barrieren
macrolearningFemale Leadership—Leading Successfully Despite Gender Barriers
Female Leadership—Leading Successfully Despite Gender BarriersFemale Leadership—Leading Successfully Despite Gender BarriersFemale Leadership—Leading Successfully Despite Gender BarriersFemale Leadership—Leading Successfully Despite Gender Barriers
Female leadership is a complex topic with many facets. In this course, we focus on what women can do themselves to be successful or become more successful leaders. It's not so much a question of how women lead or whether they are better leaders. Instead, we present the biggest difficulties women who (want to) take on leadership roles face. And most importantly, we focus on approaches they can take to deal with these difficulties. After an introduction to the topic, five of the most common obstacles are identified and learners are given practical and action-oriented suggestions for dealing with them constructively.
Herausfordernde Gespräche mit Mitarbeitenden souverän meistern
macrolearningMastering Challenging Conversations with Coworkers with Confidence
Mastering Challenging Conversations with Coworkers with Confidence Mastering Challenging Conversations with Coworkers with Confidence
There are conversations with employees that the manager knows in advance will be challenging. This may be because an employee has behaved inappropriately or because an employee has been absent without giving advance notice. Managers often stumble into the harmony trap during these discussions: They are afraid to call criticism by its name and unnecessarily put employees on the spot. In challenging conversations, however, that is exactly what is needed: transparent communication and an open attitude towards challenges. Other managers, on the other hand, find it difficult to remain respectful and keep a cool head in difficult situations. This behavior also prevents constructive discussion and successful conflict resolution.