The e-training describes which advantages coaching by the manager can have and which basic conditions are necessary for professional coaching. The fields of application of the coaching approach in everyday work are also presented. In addition, the participants are given various communication methods for a successful coaching conversation and learn how to structure coaching with the help of the GROW model.
Managers in the distribution of insurance products
Know the differences between classic leading and coaching
Be aware of the benefits of coaching Know the basic requirements for effective coaching so that the collaboration is profitable and in the interest of the clientele
Know in which situations managers can use the coaching approach to accompany the performance and development of their employees.
Build core coaching skills that can be used to promote the client-centred actions of staff.
Structuring coaching conversations with the established GROW model