Conducting professional interviews with applicants is an important building block for assembling high-performing teams to advise clients. In this e-training, managers learn how to create a job description, a job profile and an interview guide. They learn which phases a job interview typically has and how the interview can be steered through questioning techniques and individual follow-up questions. The evaluation of the interview is also explained. In addition, there are tips for successful employer branding in the job interview.
Managers in the distribution of insurance products
Create a job description that is tailored to the needs and requirements of the clients.
Develop a requirements profile based on the job description
Prepare the interview thoroughly and conduct it professionally
Asking applicants the right questions to assess their skills and customer centricity
Evaluate the interview objectively and draw profitable conclusions in order to attract suitable new employees for optimal customer care