Using Active Listening to Understand Your Counterpart

microlearning
Gesprächspartner:innen mithilfe des aktiven Zuhörens richtig verstehen
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Cultural Fit

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Without barrier

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Communication

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Total time 3 minutes

learning format

microlearning

With the help of active listening you can gain information, avoid misunderstandings and ensure a good relationship with your counterpart.

What is a microlearning?

Ideal soft skill training for the hectic workday, even without in-depth prior knowledge. Microlearning is a compact e-learning course that takes only a few minutes to complete. The short learning unit is ideal for quickly refreshing knowledge (Know-how) or solving professional challenges (Challenge). A microlearning can be combined with appropriate macrolearnings or used as a stand-alone learning product.

Classification
Know How

Know-how Microlearnings provide expertise on a specific topic in minutes. Focusing on your knowhow therefore provides solutions to your everyday issues. It’s a very efficient way to refresh one’s knowledge.

Target group

  • Employees with or without management roles

Learning objectives

  • Know the six techniques of active listening and be able to use them profitably

Competencies

Working within a network

Authoring tool

Rise

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