Conflict Resolution between Colleagues

macrolearning
Konfliktmanagement unter Kollegen
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Cultural Fit

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Conflict management

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Total time 60 minutes

learning format

macrolearning

This e⁠-⁠training course shows the typical signs and levels of a conflict. In addition, different reactions to conflict are introduced and a detailed method for solving conflicts will be provided. Furthermore, the Harvard Concept shows how to find the win-win solutions in situations of conflict.

What is a macrolearning?

Comprehensive soft skills training for in-depth personal development. Macrolearning is a classic elearning course with a completion time of approximately 50 minutes. As a particularly intensive formof digital development, macrolearning promotes soft skills and sharpens personal profiles. For aholistic learning journey, PINKTUM Macrolearnings can also be combined with suitable compactMicrolearnings.

Teaser

Target group

  • Employees of all hierarchical levels who work in teams

Learning objectives

  • Knowing the types of conflict

  • Learning how to manage conflict in the workplace

  • Conducting conflict resolution with colleagues

  • Understanding the six strategies of conflict resolution

Competencies

Showing caution
Acting fairly and with integrity
Analyzing situations
Getting a grip
Resolving conflicts
Working in a team

Authoring tool

Rise

Methods

Animated illustrative videos
Enacted scenes
Transfer tasks
Key messages
Knowledge Check
Interactive elements
Moderated video lectures
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