The 6 Strategies of Conflict Resolution

macrolearning
Die sechs Strategien der Konfliktlösung
flag of de
cultural fair logo

Cultural Fit

accessibility logo

Without barrier

subcategory logo

Conflict management

clock

Total time 60 minutes

learning format

macrolearning

When it comes to resolving conflicts, people use different coping strategies. In this context, conflict researcher Gerhard Schwarz designed six methods – fleeing, fighting, yielding, delegating, negotiating and agreeing. Participants learn the advantages and disadvantages of these strategies and are guided to develop action competence in dealing with conflicts. 

What is a macrolearning?

Comprehensive soft skills training for in-depth personal development. Macrolearning is a classic elearning course with a completion time of approximately 50 minutes. As a particularly intensive formof digital development, macrolearning promotes soft skills and sharpens personal profiles. For aholistic learning journey, PINKTUM Macrolearnings can also be combined with suitable compactMicrolearnings.

Teaser

Target group

  • Employees who work together in teams

  • experienced leaders who want to refresh their knowledge in the area of conflict resolution

  • leadership development candidates

  • aspiring leaders

Learning objectives

  • Recognizing and expanding one's own conflict resolution strategy

  • Knowing the six essential strategies of conflict resolution

  • Recognizing the conflict resolution strategies of employees and colleagues

  • Being able to bring about "consensus" as the best strategy for resolving conflicts

Competencies

Providing clarity
Showing caution
Resolving conflicts
Acting fairly and with integrity
Analyzing problems

Authoring tool

Rise

Methods

Animated illustrative videos
Enacted scenes
Transfer tasks
Key messages
Knowledge Check
Interactive elements
Moderated video lectures
These macrolearnings may also interest you
Konflikte am Arbeitsplatz entschärfen und vermeiden
macrolearningAvoiding and Defusing Workplace Conflicts 
Konfliktmanagement unter Kollegen
macrolearningConflict Resolution between Colleagues
Konflikte gemeinsam lösen
macrolearningTalking through Conflict
New e-trainings at PINKTUM
Lernen fördern – Eine Lernkultur im Team etablieren
macrolearningPromoting learning - establishing a learning culture in the team
Mental Health: Achtsam handeln im Arbeitsalltag
macrolearningMental Health: Being Mindful in Your Daily Work Routine
Probleme lösen – Von der Analyse bis zur Umsetzung
macrolearningEffective Problem-Solving—Strategies for Identifying and Solving Issues