Managing Groups in a Training

Gruppen in Präsenzveranstaltungen steuern
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Training the trainers


Total time 50 minutes

One of the major challenges for business experts is the communicative complexity of dynamic groups. Anyone who has been able to convince with his or her expertise is suddenly confronted with having to slow down frequent speakers and integrate disruptive factors, and not being able to relax even in difficult situations. In this e⁠-⁠learning course, subject matter experts are familiarized with these challenges - and they learn about solutions that really help them in their everyday work.


Target group

Specialists who want to pass on their know-how to employees and colleagues; people who are moving into the field of internal training

Learning objectives

  • Understanding the typical training phases and how they can be accomplished optimally

  • Dealing with challenging types of participants

  • Overcoming disruptions and conflicts in the group

  • Staying cool in difficult situations


Making yourself clear
Resolving conflicts
Analyzing problems
Acting fairly and with integrity
Managing stress

Authoring tool



Moderated video lectures
Animated illustrative videos
Transfer tasks
Enacted scenes
Interactive elements
Key messages
Knowledge Check