Closing the sale

Abschlüsse erzielen
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Total time 60 minutes

Many salespeople are excellent advisors, but often find it difficult to close the deal. This online training enables sales staff to expand their sales competence with the closing question. By means of realistic game scenes they experience how the purchase can be systematically completed. They also learn how to break off a sales process when the customer definitely does not want to buy.


Target group

  • Salespeople

  • field sales representatives

  • sales staff

  • inside sales

  • key account managers

Learning objectives

  • Knowing and identifying verbal and non-verbal buying signals

  • knowing the means to effectively close sales

  • systematically applying the closing question as a method

  • providing customers the best possible support in their purchase decision


Showing caution
Being reliable
Focusing on customer satisfaction
Closing sales

Authoring tool



Animated illustrative videos
Enacted scenes
Transfer tasks
Key messages
Knowledge Check
Interactive elements
Moderated video lectures
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