Today, salespeople need to know more than just their product or service: they require knowledge beyond just their competitors and customers or to be able to conduct a proper sales conversation. Above all, salespersons must approach their key customers strategically and build a strategic customer relationship with them. This e⁠-⁠training course covers why a strategic approach is more important today than ever. You will learn what strategic sales is all about. In addition, you will discover in which situations and with which customers strategic sales makes sense and finally what mindset and which skills are required for this.

Strategisches Verkaufen – Grundlagen des strategischen Vertriebs

Strategic Sales—Basics of Strategic Sales

Both talent and the right gut feeling are integral in operational sales. On a strategic level, however, it still requires a targeted approach with a system. During this e⁠-⁠learning course, you will learn what key account management is and which steps it involves. You will learn how to identify your key customers and which methods you can use to find out what makes them and their stakeholders tick. The e⁠-⁠training course also discusses answers to the following questions: What options are there for working with my key accounts? And which strategy is the right one? In this way, you will learn how to optimally develop your most valuable customers and achieve more revenue and profit in a partnership that suits both your company and the customer.

Strategisches Verkaufen – Die strategische Kundenentwicklung

Strategic Sales—Strategic Customer Development

Customer care plays a major role in strategic sales. Customers who do not feel like they are being looked after are very likely to turn to the competition or not make (further) purchases from your company. But what exactly is good customer care? Why does it make sense to understand the motives of customers and to consider them during customer care? Why does individual marketing make sense and what individual marketing measures are there? How can you implement them effectively? How can you successfully leverage cross-selling to build relationships? These issues will be addressed in detail during this e⁠-⁠training course.

Strategisches Verkaufen – Beziehungs­­gestaltung

Strategic Sales—Building Relationships

Burnout is an emotional and physical exhaustion syndrome, which can result from too much stress. In this e⁠-⁠training course, you will learn what the term "burnout" means, and how burnout can occur. What factors contribute significantly to this condition? What are the three stages of burnout? What can you do to stay healthy even under greater stress? And what must be done if burnout has actually occurred? 
This e⁠-⁠training course provides clear answers to these questions. 
You will learn how to recognize burnout, understand it better, and help to improve the situation by means of external assistance.

Burnout besser verstehen und bewältigen

understanding-and-managing-burnout-better

selfdevelopment

Self-development

Understanding and Managing Burnout Better

The more self-determined and self-reliant you can be in your job, the more important it is to be self-motivated in your approach. In this e⁠-⁠training you will learn the basics of self-motivation. You will explore your motives and learn how to formulate clear goals. On this basis, we will introduce you to methods for motivating yourself effectively and maintaining your motivation in the long term. In addition, you will learn how to deal productively with obstacles. Numerous practical tips make it easier for you to apply the new knowledge in your everyday life.

Selbstmotivation

selfmotivation

Self-motivation

There's circuit training for those who want to increase their athletic performance. But what about those who want to get in shape for their career? What do they do? Joachim Pawlik, a former professional athlete and leading consultant for the performance of managers and the development of potential, has adapted the circuit training method to professional life. At ten stations, you will learn which skills play a crucial role and how to develop them. You will learn how to take genuine responsibility in crucial moments and how you can have greater courage. You will see how you need to practice getting the last ten percent out of yourself and improving speed by thinking more slowly. At every stage, there will be questions to reflect on, exercises, and micro-learnings to challenge you to take a critical look at yourself and work on yourself with specific objectives – for greater flexibility, resilience, and performance at work as well as in your personal life.

Zirkeltraining für die Karriere

workout-for-your-career

Workout for your Career

Stress is a natural part of our lives. However, too much stress can have serious consequences. Numerous physical and mental issues can result from too much stress. During this e⁠-⁠training course, you will learn the definition of stress and the cause behind it. How can we succeed in reducing stress? Which methods of instrumental, mental and regenerative stress management are helpful? This e⁠-⁠training course provides answers to these questions. You will learn how to recognize stress, understand it better and manage it successfully through targeted techniques and methods.

Understanding and Managing Burnout Better

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