Leading virtual teams comes with some challenges. In order to master these, the participants learn in this e-training how they can strengthen cooperation in virtual teams and promote work motivation. They also learn how to build trust, support the social networking of employees and give and receive adequate feedback in the virtual space.
Managers in the distribution of insurance products
Motivate virtual teams to ensure the quality of customer advice
Building trust in virtual teams
Promote social networking in virtual teams
Giving and accepting feedback in virtual settings with confidence in order to constantly optimise the quality of client advice