This e-learning teaches how to manage crises. Video lectures introduce the phases of a crisis and explain how to successfully move through immense challenges with effective communication, resilience, and techniques for staying calm. The e-learning uses transfer tasks, comprehension questions, key messages, and a final test to help each participant meet the learning objectives.
Managers with HR responsibility, employees of HR departments
Not seeing crises only as catastrophes
Knowing the five phases of a crisis
Communicating well in a crisis
Dealing with pressure in times of crisis
Strengthening resilience and mastering crises