I Want to Deliver Unpleasant News with Sensitivity

microlearning

Effectively conveying difficult or painful news to employees requires a combination of empathy, objectivity, and confidence.

What is a microlearning?

Ideal soft skill training for the hectic workday, even without in-depth prior knowledge. Microlearning is a compact e-learning course that takes only a few minutes to complete. The short learning unit is ideal for quickly refreshing knowledge (Know-how) or solving professional challenges (Challenge). A microlearning can be combined with appropriate macrolearnings or used as a stand-alone learning product.

Classification
Challenge

It’s a skill booster for complex tasks. Challenge Microlearnings focus on solving everyday challenges by advancing knowledge and teaching relevant emotional soft skills. They are to the point and deficitoriented.

Target group

  • Employees with or without Management Roles

Learning objectives

  • Being able to deliver unpleasant messages to employees with sensitivity

Competencies

Getting a grip

Authoring tool

Rise

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