Deflect Verbal Attacks with the 4⁠-⁠I-Method

microlearning
Verbale Angriffe mit der 4-I-Methode abwehren
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Cultural Fit

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Without barrier

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Communication

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Total time 3 minutes

learning format

microlearning

You're in the middle of a heated discussion, your opponent is verbally attacking you and you don't quite know how to react? This course shows you how to stop unfair interlocutors, de-escalate the attack and maintain the dialogue.

What is a microlearning?

Ideal soft skill training for the hectic workday, even without in-depth prior knowledge. Microlearning is a compact e-learning course that takes only a few minutes to complete. The short learning unit is ideal for quickly refreshing knowledge (Know-how) or solving professional challenges (Challenge). A microlearning can be combined with appropriate macrolearnings or used as a stand-alone learning product.

Classification
Know How

Know-how Microlearnings provide expertise on a specific topic in minutes. Focusing on your knowhow therefore provides solutions to your everyday issues. It’s a very efficient way to refresh one’s knowledge.

Target group

  • Employees with or without management roles

Learning objectives

  • Use the four possible counter techniques of the 4⁠-⁠I method appropriately and unerringly

Competencies

Countering objections

Authoring tool

Rise

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