Promoting diversity and inclusion - High-performance teams for customer advisory services
idd
Cultural Fit
Without barrier
Basics of leadership
Total time 50 minutes
Diversity is an important success factor for high-performing teams. The e-training introduces different dimensions of diversity and shows participants how they can promote diversity in their teams strategically as well as operationally in their day-to-day leadership.
Teaser
Course details
Target group
Managers in the distribution of insurance products
Learning objectives
Understand why diversity and inclusion are becoming increasingly important in the world of work - and thus also in insurance distribution
Recognise diversity as a resource and success factor in order to be able to offer clients the best possible advice.
Know and be able to grasp different dimensions of diversity
Promoting diversity with a holistic strategy
Recognising the individual potentials of team members and promoting diversity in everyday management
Competencies
Selecting employees
Acting fairly and with integrity
Appreciating colleagues
Demonstrating openness
Taking on responsibility
Putting together teams
Showing caution
Setting an example
Authoring tool
Rise
Methods
Animated illustrative videos
Enacted scenes
Transfer tasks
Key messages
Knowledge Check
Interactive elements
Moderated video lectures
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