My employees do not cross-sell

microlearning
Meine Mitarbeiter:innen betreiben kein Cross-Selling
flag of deflag of en
cultural fair logo

Cultural Fit

accessibility logo

Without barrier

subcategory logo

Selling

clock

Total time 3 minutes

learning format

microlearning

Cross-selling is a great way to increase sales and make your business more successful. By boosting your employees' self-confidence, you can motivate them to cross-sell.

What is a microlearning?

Ideal soft skill training for the hectic workday, even without in-depth prior knowledge. Microlearningis a compact e-learning course that takes only a few minutes to complete. The short learning unit isideal for quickly refreshing knowledge (Know-how) or solving professional challenges (Challenge). Amicrolearning can be combined with appropriate macrolearnings or used as a stand-alone learningproduct.

Classification
Challenge

It’s a skill booster for complex tasks. Challenge Microlearnings focus on solving everyday challengesby advancing knowledge and teaching relevant emotional soft skills. They are to the point and deficitoriented.

Target group

  • Management

Learning objectives

  • Understand why employees are not actively cross-selling and support them in doing so.

Competencies

Working in a customer-oriented manner

Authoring tool

Rise

These microlearnings may also interest you
Ich muss meinen Kund:innen eine Preisanpassung erklären
microlearningI Have to Explain a Price Adjustment to My Customers
Einwände entkräften mit der Quittungsmethode
microlearningCountering Objections with the Acknowledgment Method
Kaufreue: Meine Kund:innen machen einen Rückzieher
microlearningBuyer's Remorse: My Customers Are Backing Out of the Deal
New e-trainings at PINKTUM
Lernen fördern – Eine Lernkultur im Team etablieren
macrolearningPromoting learning - establishing a learning culture in the team
Mental Health: Achtsam handeln im Arbeitsalltag
macrolearningMental Health: Being Mindful in Your Daily Work Routine
Probleme lösen – Von der Analyse bis zur Umsetzung
macrolearningEffective Problem-Solving—Strategies for Identifying and Solving Issues