My employees do not cross-sell

microlearning
Meine Mitarbeiter:innen betreiben kein Cross-Selling
flag of deflag of en
cultural fair logo

Cultural Fit

accessibility logo

Without barrier

subcategory logo

Selling

clock

Total time 3 minutes

learning format

microlearning

Cross-selling is a great way to increase sales and make your business more successful. By boosting your employees' self-confidence, you can motivate them to cross-sell.

What is a microlearning?

Ideal soft skill training for the hectic workday, even without in-depth prior knowledge. Microlearningis a compact e-learning course that takes only a few minutes to complete. The short learning unit isideal for quickly refreshing knowledge (Know-how) or solving professional challenges (Challenge). Amicrolearning can be combined with appropriate macrolearnings or used as a stand-alone learningproduct.

Classification
Challenge

It’s a skill booster for complex tasks. Challenge Microlearnings focus on solving everyday challengesby advancing knowledge and teaching relevant emotional soft skills. They are to the point and deficitoriented.

Target group

  • Management

Learning objectives

  • Understand why employees are not actively cross-selling and support them in doing so.

Competencies

Working in a customer-oriented manner

Authoring tool

Rise

These microlearnings may also interest you
Bedarfsermittlung: meine Kund:innen geben nicht alle Informationen preis
microlearningNeeds Assessment: My Customers Do Not Disclose All Their Information
Ich habe Schwierigkeiten, bei Kund:innen die Entscheiderstruktur herauszufinden
microlearningDetermining Customer Hierarchy for Decision-Making Can Be Tough
Hilfe! Meine Kund:innen finden mich nicht sympathisch genug!
microlearningHelp! I Don't Come-Off as Personable
New e-trainings at PINKTUM
Lernen fördern – Eine Lernkultur im Team etablieren
macrolearningPromoting learning - establishing a learning culture in the team
Mental Health: Achtsam handeln im Arbeitsalltag
macrolearningMental Health: Being Mindful in Your Daily Work Routine
Probleme lösen – Von der Analyse bis zur Umsetzung
macrolearningEffective Problem-Solving—Strategies for Identifying and Solving Issues