I’m Not Advising My Customers Solution-Oriented Enough Yet

microlearning
Ich berate meine Kund:innen noch nicht ganzheitlich genug
flag of deflag of enflag of esflag of fr
cultural fair logo

Cultural Fit

accessibility logo

Without barrier

subcategory logo

Selling

clock

Total time 3 minutes

learning format

microlearning

Comprehensive solutions are a win-win situation for you and your customers. This micro gives you useful tips on how to advise your customers in a solution-oriented manner.

What is a microlearning?

Ideal soft skill training for the hectic workday, even without in-depth prior knowledge. Microlearningis a compact e-learning course that takes only a few minutes to complete. The short learning unit isideal for quickly refreshing knowledge (Know-how) or solving professional challenges (Challenge). Amicrolearning can be combined with appropriate macrolearnings or used as a stand-alone learningproduct.

Classification
Challenge

It’s a skill booster for complex tasks. Challenge Microlearnings focus on solving everyday challengesby advancing knowledge and teaching relevant emotional soft skills. They are to the point and deficitoriented.

Target group

  • Employees with or without management roles

Learning objectives

  • Offering customers comprehensive solutions

Competencies

Developing holistic solutions

Authoring tool

Rise

These microlearnings may also interest you
Tipps für den betrieblichen Beziehungsaufbau
microlearningTips for Building Relationships in the Workplace
Ich will meine Kund:innen nicht drängen
microlearningI Don't Want To Pressure My Customers
Meine Mitarbeiter:innen betreiben kein Cross-Selling
microlearningMy employees do not cross-sell
New e-trainings at PINKTUM
Lernen lernen: Weiterbildungschancen erkennen und nutzen
macrolearningLearning to Learn: Identifying and Seizing Further Development Opportunities
Lernen fördern – Eine Lernkultur im Team etablieren
macrolearningPromoting learning - establishing a learning culture in the team
Mental Health: Achtsam handeln im Arbeitsalltag
macrolearningMental Health: Being Mindful in Your Daily Work Routine