I’m Not Advising My Customers Solution-Oriented Enough Yet

microlearning
Ich berate meine Kund:innen noch nicht ganzheitlich genug
flag of deflag of enflag of esflag of fr
cultural fair logo

Cultural Fit

accessibility logo

Without barrier

subcategory logo

Selling

clock

Total time 3 minutes

learning format

microlearning

Comprehensive solutions are a win-win situation for you and your customers. This micro gives you useful tips on how to advise your customers in a solution-oriented manner.

What is a microlearning?

Ideal soft skill training for the hectic workday, even without in-depth prior knowledge. Microlearning is a compact e-learning course that takes only a few minutes to complete. The short learning unit is ideal for quickly refreshing knowledge (Know-how) or solving professional challenges (Challenge). A microlearning can be combined with appropriate macrolearnings or used as a stand-alone learning product.

Classification
Challenge

It’s a skill booster for complex tasks. Challenge Microlearnings focus on solving everyday challenges by advancing knowledge and teaching relevant emotional soft skills. They are to the point and deficitoriented.

Target group

  • Employees with or without management roles

Learning objectives

  • Offering customers comprehensive solutions

Competencies

Developing holistic solutions

Authoring tool

Rise

These microlearnings may also interest you
Einwände entkräften mit der Quittungsmethode
microlearningCountering Objections with the Acknowledgment Method
Ich weiß nicht, was meine Kund:innen wirklich wollen
microlearningI Don't Know What My Customers Really Want
Auf Veranstaltungen trau ich mich nicht zu netzwerken
microlearningI'm Uncomfortable Networking at Events
New e-trainings at PINKTUM
Handlungsfähig bleiben:  Unsicherheit und Ambivalenz souverän meistern
macrolearningStaying in Control : Managing Uncertainty and Ambivalence with Confidence
Ideen verwirklichen: Wie Sie Absichten in Taten umsetzen
macrolearningBringing Ideas to Life: Turning Intentions into Action
Im Unternehmenssinne denken: Verantwortung übernehmen, Entscheidungen treffen
macrolearningAdopt a Company-First Mindset: Own Your Actions and Make Decisions