I’m Not Advising My Customers Solution-Oriented Enough Yet

microlearning
Ich berate meine Kund:innen noch nicht ganzheitlich genug
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Cultural Fit

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Without barrier

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Selling

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Total time 3 minutes

learning format

microlearning

Comprehensive solutions are a win-win situation for you and your customers. This micro gives you useful tips on how to advise your customers in a solution-oriented manner.

What is a microlearning?

Ideal soft skill training for the hectic workday, even without in-depth prior knowledge. Microlearning is a compact e-learning course that takes only a few minutes to complete. The short learning unit is ideal for quickly refreshing knowledge (Know-how) or solving professional challenges (Challenge). A microlearning can be combined with appropriate macrolearnings or used as a stand-alone learning product.

Classification
Challenge

It’s a skill booster for complex tasks. Challenge Microlearnings focus on solving everyday challenges by advancing knowledge and teaching relevant emotional soft skills. They are to the point and deficitoriented.

Target group

  • Employees with or without management roles

Learning objectives

  • Offering customers comprehensive solutions

Competencies

Developing holistic solutions

Authoring tool

Rise

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