My employees do not cross-sell

microlearning
Meine Mitarbeiter:innen betreiben kein Cross-Selling
flag of deflag of en
cultural fair logo

Cultural Fit

accessibility logo

Without barrier

subcategory logo

Selling

clock

Total time 3 minutes

learning format

microlearning

Cross-selling is a great way to increase sales and make your business more successful. By boosting your employees' self-confidence, you can motivate them to cross-sell.

What is a microlearning?

Ideal soft skill training for the hectic workday, even without in-depth prior knowledge. Microlearning is a compact e-learning course that takes only a few minutes to complete. The short learning unit is ideal for quickly refreshing knowledge (Know-how) or solving professional challenges (Challenge). A microlearning can be combined with appropriate macrolearnings or used as a stand-alone learning product.

Classification
Challenge

It’s a skill booster for complex tasks. Challenge Microlearnings focus on solving everyday challenges by advancing knowledge and teaching relevant emotional soft skills. They are to the point and deficitoriented.

Target group

  • Management

Learning objectives

  • Understand why employees are not actively cross-selling and support them in doing so.

Competencies

Working in a customer-oriented manner

Authoring tool

Rise

These microlearnings may also interest you
Ich weiß nicht, was meine Kund:innen wirklich wollen
microlearningI Don't Know What My Customers Really Want
Auf ein „Nein“ von Kund:innen adäquat reagieren – „Nein“ ist nicht gleich „Nein“!
microlearningResponding Adequately to a "No" From Customers: "No" is Not Just "No"
Meine Kund:innen finden unser Produkt zu teuer
microlearningMy Customers Find Our Product Too Expensive
New e-trainings at PINKTUM
Lernen lernen: Weiterbildungschancen erkennen und nutzen
macrolearningLearning to Learn: Identifying and Seizing Further Development Opportunities
Lernen fördern – Eine Lernkultur im Team etablieren
macrolearningPromoting Learning: Fostering a Culture of Learning within Your Team
Mental Health: Achtsam handeln im Arbeitsalltag
macrolearningMental Health: Being Mindful in Your Daily Work Routine