Learning never stops, especially in today's digital and unpredictable work environment. Fortunately, today's employees can do more for their education than ever before. This e⁠-⁠training course introduces the concept of lifelong learning, explores future skills, offers tips for identifying personal learning needs, showcases diverse learning opportunities, and provides strategies for integrating learning into daily work routines. Additionally, it offers insights on effectively coordinating with managers and networking with colleagues to facilitate internal knowledge sharing.

Lernen lernen: Weiterbildungschancen erkennen und nutzen

Learning to Learn: Identifying and Seizing Further Development Opportunities

Success today doesn't guarantee relevance tomorrow. This holds true for both individuals and entire companies. With the world evolving rapidly, so do the requirements for professional skills. To stay competitive, companies must cultivate a forward-thinking learning culture. his e⁠-⁠training course offers insights into the supportive conditions needed across three key areas: organizational structure, corporate culture, and leadership dynamics. Managers, serving as role models, play a crucial role in granting employees the autonomy to chart their own paths of learning.

Lernen fördern – Eine Lernkultur im Team etablieren

Promoting Learning: Fostering a Culture of Learning within Your Team

Mental illness is prevalent in the workforce, causing significant suffering for individuals and resulting in substantial economic losses. This e⁠-⁠training course aims to provide employees with options for managing their daily work routines in a way that minimizes the risk of mental health problems. To achieve this goal, resource-oriented health concepts are introduced, highlighting the importance of colleagues and social networks in preventing and detecting mental health issues early. Additionally, practical mindfulness and relaxation exercises are provided for assistance.

Mental Health: Achtsam handeln im Arbeitsalltag

Mental Health: Being Mindful in Your Daily Work Routine

Artificial intelligence is rapidly changing society and the world of work. The participants of the e⁠-⁠training learn how to deal with AI-related changes in the insurance industry in a self-confident, optimistic and customer-centric way. The course provides practical impulses on resilience, change processes, purpose and job crafting in the AI age.

Künstliche Intelligenz im Versicherungswesen – Selbstsicher und kundenzentriert ins KI-Zeitalter

artificial-intelligence-in-insurance-confident-and-customercentric-into-the-ai-age

selfdevelopment

Self-development

Artificial intelligence in insurance - confident and customer-centric into the AI age

This e⁠-⁠training explains what unconscious bias is and what consequences it can have. Participants learn how prejudices and stereotypes are formed and what different forms of cognitive distortions exist. Finally, they are given practical advice on how to actively reduce prejudice.

Unconscious Bias und Vorurteile abbauen – Versicherungskundinnen und -kunden wertschätzend begegnen

reducing-unconscious-bias-and-prejudices-treating-customers-with-appreciation

Reducing Unconscious Bias and Prejudices - Treating Customers with Appreciation

In this e⁠-⁠training course, participants learn a systematic approach to problem solving in insurance companies. We will guide you through the various phases of problem definition in order to identify the core of the problem, develop targeted solution strategies with analyses and decision-making aids, and implement these consistently. Practical methods and tips will help you to effectively master problems in your daily work and in contact with your insurance customers.

Problemlösung im Versicherungsunternehmen – Von der Analyse bis zur kundenorientierten Umsetzung 

problem-solving-in-the-insurance-company-from-analysis-to-customeroriented-implementation

Problem solving in the insurance company - from analysis to customer-oriented implementation

In this e⁠-⁠training, participants deal with their personal purpose, their "why" in their job. They become familiar with the concept of the Golden Circle according to Simon Sinek and learn how meaning and passion can be combined in the job. In order to better understand their purpose, participants reflect on what has shaped them in their lives so far and where their personal "why" comes from. Based on this, they can deal with further questions around their purpose and get inspired to act - so they can align themselves more strongly with it in their daily work in the insurance industry.

Purpose in der Versicherungsbranche – Mit Sinn zum Erfolg 

purpose-in-the-insurance-industry-with-purpose-to-success

Purpose in the insurance industry - With purpose to success

Sales professionals and aspiring sales employees can find suitable strategies for different sales requirements in the Sales & Services clusters. The contained learning paths train diverse competencies with which you can proactively and sustainably support your customers.

Acquiring and Retaining Customers

Sales & Service

Agility is one of the most important skills in the modern working world. The Agile Essentials topic cluster helps you to act agilely according to different requirements and consolidates valuable methods to develop a future-oriented mindset and apply it situationally.

Shaping the Future

Agile Essentials

The intricacies of communication are a daily challenge. The Communication & Collaboration topic cluster helps you to strengthen your personal communication skills. The learning paths deepen methods to promote team communication and to address different types of conflicts with solution-oriented strategies.

Moving forward as a team

Communication & Collaboration

From classic to digital skills, this topic cluster covers relevant competencies for a convincing appearance in the workplace. The learning paths awaken your talents to lead presentations and meetings, manage projects across on- or offline channels, and refine a deep understanding of complex digital issues.

Managing everyday work confidently and convincingly

Business Essentials

Leaders will find basic solution strategies for characteristic challenges in leadership positions in the Leadership Essentials topic cluster. The learning paths decode complex leadership topics with practical recommendations for action and support you in shaping your responsible role.

Leading and Developing Employees

Leadership Essentials

New Work, hybrid work, diversity and inclusion. The modern world of work continues to evolve rapidly through a variety of topics. The demands placed on managers are changing at the same pace. The learning paths from the New Leadership topic cluster show how to convince with attitude, help on the way to a future-oriented leadership mindset, and motivate towards a forward-thinking leadership position.

Expanding leadership competencies for the new world of work

New Leadership

Everyday training for your own soft skills. The learning paths in the Grow & Flow topic cluster support you in using needs-oriented work methods to structure your daily routine efficiently. The e-trainings promote self-competencies and encourage optimizing the personal performance curve and reduce stress levels.

Developing self-competencies for the new world of work

Grow & Flow

Comprehensive soft skills training for in-depth personal development. Macrolearning is a classic elearning course with a completion time of approximately 50 minutes. As a particularly intensive form of digital development, macrolearning promotes soft skills and sharpens personal profiles. For a holistic learning journey, PINKTUM Macrolearnings can also be combined with suitable compact Microlearnings. 

It’s a skill booster for complex tasks. Challenge Microlearnings focus on solving everyday challenges by advancing knowledge and teaching relevant emotional soft skills. They are to the point and deficitoriented.

Know-how Microlearnings provide expertise on a specific topic in minutes. Focusing on your knowhow therefore provides solutions to your everyday issues. It’s a very efficient way to refresh one’s knowledge.

Ideal soft skill training for the hectic workday, even without in-depth prior knowledge. Microlearning is a compact e-learning course that takes only a few minutes to complete. The short learning unit is ideal for quickly refreshing knowledge (Know-how) or solving professional challenges (Challenge). A microlearning can be combined with appropriate macrolearnings or used as a stand-alone learning product.

Artificial intelligence in insurance - confident and customer-centric into the AI age

Teaser

Course details

Target group

Learning objectives

Competencies

Authoring tool

Methods

These macrolearnings may also interest you

New e-trainings at PINKTUM