I’m Not Advising My Customers Solution-Oriented Enough Yet

microlearning
Ich berate meine Kund:innen noch nicht ganzheitlich genug
flag of deflag of enflag of esflag of fr
cultural fair logo

Cultural Fit

accessibility logo

Without barrier

subcategory logo

Selling

clock

Total time 3 minutes

learning format

microlearning

Comprehensive solutions are a win-win situation for you and your customers. This micro gives you useful tips on how to advise your customers in a solution-oriented manner.

What is a microlearning?

Ideal soft skill training for the hectic workday, even without in-depth prior knowledge. Microlearning is a compact e-learning course that takes only a few minutes to complete. The short learning unit is ideal for quickly refreshing knowledge (Know-how) or solving professional challenges (Challenge). A microlearning can be combined with appropriate macrolearnings or used as a stand-alone learning product.

Classification
Challenge

It’s a skill booster for complex tasks. Challenge Microlearnings focus on solving everyday challenges by advancing knowledge and teaching relevant emotional soft skills. They are to the point and deficitoriented.

Target group

  • Employees with or without management roles

Learning objectives

  • Offering customers comprehensive solutions

Competencies

Developing holistic solutions

Authoring tool

Rise

These microlearnings may also interest you
Ich weiß nicht, was meine Kund:innen wirklich wollen
microlearningI Don't Know What My Customers Really Want
Meine Kund:innen bringen mich mit unverhältnismäßigen Rabattwünschen aus dem Konzept
microlearningMy Customers Are Sidetracking Me with Unreasonable Discount Requests
Kaltakquise ist mir unangenehm
microlearningCold Calling Makes Me Uncomfortable
New e-trainings at PINKTUM
Handlungsfähig bleiben:  Unsicherheit und Ambivalenz souverän meistern
macrolearningStaying in Control : Managing Uncertainty and Ambivalence with Confidence
Ideen verwirklichen: Wie Sie Absichten in Taten umsetzen
macrolearningBringing Ideas to Life: Turning Intentions into Action
Im Unternehmenssinne denken: Verantwortung übernehmen, Entscheidungen treffen
macrolearningAdopt a Company-First Mindset: Own Your Actions and Make Decisions