Preparing customer-centred presentations in the insurance industry

Kundenzentrierte Präsen­tationen vorbereiten in der Versicherungswirtschaft
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Cultural Fit

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Without barrier

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Moderating & Presentation


Total time 60 minutes

Presenting is a key skill across different jobs and industries. This e⁠-⁠training teaches how to tailor presentations to one's own presentation goals and target groups. Participants also learn how to prepare the content of presentations in a comprehensible way, how to structure their presentations sensibly and how to master organisational preparation.


Learning objectives

  • Aligning one's own presentation with the objectives of the presentation and the expectations of the clients.

  • Understanding the structure of a client-centred presentation

  • Master and apply strategies for preparing the content of a presentation.


Making yourself clear
Giving convincing presentations
Informing others

Authoring tool



Enacted scenes
Key messages
Animated illustrative videos
Knowledge Check
Moderated video lectures
Interactive elements
Transfer tasks
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