My Customers Are Sidetracking Me with Unreasonable Discount Requests

microlearning
Meine Kund:innen bringen mich mit unverhältnismäßigen Rabattwünschen aus dem Konzept
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Cultural Fit

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Without barrier

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Selling

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Total time 4 minutes

learning format

microlearning

In four steps, this micro will show you how to respond constructively to excessive discounting demands from clients. With these simple steps, both negotiators save face and achieve their goals.

What is a microlearning?

Ideal soft skill training for the hectic workday, even without in-depth prior knowledge. Microlearning is a compact e-learning course that takes only a few minutes to complete. The short learning unit is ideal for quickly refreshing knowledge (Know-how) or solving professional challenges (Challenge). A microlearning can be combined with appropriate macrolearnings or used as a stand-alone learning product.

Classification
Challenge

It’s a skill booster for complex tasks. Challenge Microlearnings focus on solving everyday challenges by advancing knowledge and teaching relevant emotional soft skills. They are to the point and deficitoriented.

Target group

  • Employees with or without management roles

Learning objectives

  • Using the four steps to respond to unreasonable discount requests

Competencies

Closing sales

Authoring tool

Rise

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