I Have to Explain a Price Adjustment to My Customers

microlearning

In order not to lose your customers to the competition when you adjust your prices, you have to make sure that they understand your reasons for the price adjustment and continue to trust you. Here's how you can do that.

What is a microlearning?

Ideal soft skill training for the hectic workday, even without in-depth prior knowledge. Microlearningis a compact e-learning course that takes only a few minutes to complete. The short learning unit isideal for quickly refreshing knowledge (Know-how) or solving professional challenges (Challenge). Amicrolearning can be combined with appropriate macrolearnings or used as a stand-alone learningproduct.

Classification
Challenge

It’s a skill booster for complex tasks. Challenge Microlearnings focus on solving everyday challengesby advancing knowledge and teaching relevant emotional soft skills. They are to the point and deficitoriented.

Target group

  • Employees with and without management function

Learning objectives

  • Know how to argue and act towards your customers when adjusting prices in order not to lose them to the competition.

Competencies

Closing sales

Authoring tool

Rise

These microlearnings may also interest you
Verkaufsgespräch: Ich möchte meine Kund:innen nicht überrumpeln
microlearningSales Pitch: I Don't Want To Take My Customers by Surprise
Kundenbeziehungen verbessern und vertiefen
microlearningImprove and Deepen Customer Relationships
Ich berate meine Kund:innen noch nicht ganzheitlich genug
microlearningI’m Not Advising My Customers Solution-Oriented Enough Yet
New e-trainings at PINKTUM
Lernen fördern – Eine Lernkultur im Team etablieren
macrolearningPromoting learning - establishing a learning culture in the team
Mental Health: Achtsam handeln im Arbeitsalltag
macrolearningMental Health: Being Mindful in Your Daily Work Routine
Probleme lösen – Von der Analyse bis zur Umsetzung
macrolearningEffective Problem-Solving—Strategies for Identifying and Solving Issues