I Have to Explain a Price Adjustment to My Customers

microlearning
Ich muss meinen Kund:innen eine Preisanpassung erklären
flag of deflag of enflag of esflag of fr
cultural fair logo

Cultural Fit

accessibility logo

Without barrier

subcategory logo

Selling

clock

Total time 3 minutes

learning format

microlearning

In order not to lose your customers to the competition when you adjust your prices, you have to make sure that they understand your reasons for the price adjustment and continue to trust you. Here's how you can do that.

What is a microlearning?

Ideal soft skill training for the hectic workday, even without in-depth prior knowledge. Microlearning is a compact e-learning course that takes only a few minutes to complete. The short learning unit is ideal for quickly refreshing knowledge (Know-how) or solving professional challenges (Challenge). A microlearning can be combined with appropriate macrolearnings or used as a stand-alone learning product.

Classification
Challenge

It’s a skill booster for complex tasks. Challenge Microlearnings focus on solving everyday challenges by advancing knowledge and teaching relevant emotional soft skills. They are to the point and deficitoriented.

Target group

  • Employees with and without management function

Learning objectives

  • Know how to argue and act towards your customers when adjusting prices in order not to lose them to the competition.

Competencies

Closing sales

Authoring tool

Rise

These microlearnings may also interest you
Ich berate meine Kund:innen noch nicht ganzheitlich genug
microlearningI’m Not Advising My Customers Solution-Oriented Enough Yet
Kaufreue: Meine Kund:innen machen einen Rückzieher
microlearningBuyer's Remorse: My Customers Are Backing Out of the Deal
Ich möchte meine Kundenbeziehung vertiefen, ohne zu nerven
microlearningI Want To Deepen My Customer Relationships Without Being Annoying
New e-trainings at PINKTUM
Handlungsfähig bleiben:  Unsicherheit und Ambivalenz souverän meistern
macrolearningStaying in Control : Managing Uncertainty and Ambivalence with Confidence
Ideen verwirklichen: Wie Sie Absichten in Taten umsetzen
macrolearningBringing Ideas to Life: Turning Intentions into Action
Im Unternehmenssinne denken: Verantwortung übernehmen, Entscheidungen treffen
macrolearningAdopt a Company-First Mindset: Own Your Actions and Make Decisions