Finding Root Causes with the Ishikawa Diagram

Kernursachen finden mit dem Ishikawa-Diagramm
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Cultural Fit

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Agility & Innovation


Total time 3 minutes

learning format


Description In order to learn from mistakes and use them for our further development, we first have to find and analyze them. Here you will learn how to determine the root cause with the Ishikawa diagram.

What is a microlearning?

Ideal soft skill training for the hectic workday, even without in-depth prior knowledge. Microlearning is a compact e-learning course that takes only a few minutes to complete. The short learning unit is ideal for quickly refreshing knowledge (Know-how) or solving professional challenges (Challenge). A microlearning can be combined with appropriate macrolearnings or used as a stand-alone learning product.

Know How

Know-how Microlearnings provide expertise on a specific topic in minutes. Focusing on your knowhow therefore provides solutions to your everyday issues. It’s a very efficient way to refresh one’s knowledge.

Target group

  • Employees with or without management roles

Learning objectives

  • Understand how to use the Ishikawa diagram to visualize the factors that influence failure and assess their importance.


Analyzing problems

Authoring tool


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