Acting innovatively and customer-oriented with Design Thinking

microlearning
Innovativ und kundenorientiert handeln mit Design Thinking
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Cultural Fit

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Without barrier

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Agility & Innovation

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Total time 3 minutes

learning format

microlearning

The Design Thinking process helps create innovative products that are attractive to customers. By following these six steps, you can truly understand your customers' problems and develop a sustainable, effective solution.

What is a microlearning?

Ideal soft skill training for the hectic workday, even without in-depth prior knowledge. Microlearning is a compact e-learning course that takes only a few minutes to complete. The short learning unit is ideal for quickly refreshing knowledge (Know-how) or solving professional challenges (Challenge). A microlearning can be combined with appropriate macrolearnings or used as a stand-alone learning product.

Classification
Know How

Know-how Microlearnings provide expertise on a specific topic in minutes. Focusing on your knowhow therefore provides solutions to your everyday issues. It’s a very efficient way to refresh one’s knowledge.

Target group

  • Employees with or without management roles

Learning objectives

  • Develop products that meet the needs of our customers

Competencies

Focusing on customer satisfaction

Authoring tool

Rise

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