Acting innovatively and customer-oriented with Design Thinking

Innovativ und kundenorientiert handeln mit Design Thinking
flag of de
cultural fair logo

Cultural Fit

accessibility logo

Without barrier

subcategory logo

Agility & Innovation


Total time 3 minutes

learning format


The Design Thinking process helps create innovative products that are attractive to customers. By following these six steps, you can truly understand your customers' problems and develop a sustainable, effective solution.

What is a microlearning?

Ideal soft skill training for the hectic workday, even without in-depth prior knowledge. Microlearningis a compact e-learning course that takes only a few minutes to complete. The short learning unit isideal for quickly refreshing knowledge (Know-how) or solving professional challenges (Challenge). Amicrolearning can be combined with appropriate macrolearnings or used as a stand-alone learningproduct.

Know How

Know-how Microlearnings provide expertise on a specific topic in minutes. Focusing on your knowhow therefore provides solutions to your everyday issues. It’s a very efficient way to refresh one’sknowledge.

Target group

  • Employees with or without management roles

Learning objectives

  • Develop products that meet the needs of our customers


Focusing on customer satisfaction

Authoring tool


These microlearnings may also interest you
Aufgaben im Blick behalten mit Stand-up-Meetings
microlearningUse Daily Stand-Up Meetings for Task Visibility
Mit agilen Tools den Arbeitsalltag effektiv managen
microlearningEffectively manage everyday work with agile tools
So geht Kundenfokus – erste Schritte
microlearningCustomer focus works - first steps
New e-trainings at PINKTUM
Mit Selbstvertrauen ins KI-Zeitalter
macrolearningMoving into the Age of AI with Confidence
Fluktuation aktiv senken
macrolearningActively Reducing Turnover
Bindungskräfte entfalten – Mitarbeitende zu Partnern machen
macrolearningUnleashing commitment potential—turning employees into partners