Design Thinking

Design Thinking in der Praxis
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Cultural fit

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Without barrier

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Agility & Innovation

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Total time 70 minutes

The e⁠-⁠training was developed by design thinking practitioners. At the center is a real-life, anonymized project. It shows how a manufacturer of garage doors developed new products and solutions using a design thinking process. In this way the participants get to know the so-called problem space and the solution space in a vivid way. They also learn the three steps that lead through the two spaces. The participants learn what prerequisites must be created in order to apply design thinking. And they will be enabled to carry out their own projects along the design thinking method. In a special chapter, the persona concept is also presented in the context of the practical example.

Teaser

Target group

Teams that intend to initiate a Design Thinking process; employees who are interested in the topic; employees and teams who are looking for new methods for creative problem solving

Learning objectives

  • Recognizing the need for innovation and new creative methods

  • Creating the right conditions for design thinking

  • Understanding the design thinking process

  • Becoming an immediate expert and understanding users’ needs

  • Implementing the process of finding solutions

  • Being able to use prototyping, personas and learning journeys

Competencies

Taking risks
Learning from mistakes
Focusing on customer satisfaction
Encouraging innovation
Being open-minded
Being flexible

Authoring tool

Rise

Methods

Transfer tasks
Enacted scenes
Interactive elements
Key messages
Moderated video lectures
Knowledge Check
Animated illustrative videos