Understanding and Identifying Types of Conflicts 

macrolearning
Konfliktarten kennen und erkennen
flag of de
cultural fair logo

Cultural Fit

accessibility logo

Without barrier

subcategory logo

Conflict management

clock

Total time 60 minutes

learning format

macrolearning

The causes of conflicts vary in individual cases. Nevertheless, different types of conflict can clearly be identified in everyday life: Role conflicts, goal conflicts, assessment conflicts, personal conflicts and distribution conflicts. In this e⁠-⁠training, participants learn about the different types of conflict. This puts them in a position to analyze the causes of conflict and thus develop conflict solutions more quickly and in a more targeted manner. With the help of theoretical input, game scenes and exercises, participants are enabled to apply and implement what they have learned in their real-life environment. 

What is a macrolearning?

Comprehensive soft skills training for in-depth personal development. Macrolearning is a classic elearning course with a completion time of approximately 50 minutes. As a particularly intensive form of digital development, macrolearning promotes soft skills and sharpens personal profiles. For a holistic learning journey, PINKTUM Macrolearnings can also be combined with suitable compact Microlearnings.

Teaser

Target group

  • Employees who work together in teams

  • aspiring managers

Learning objectives

  • Recognizing the different levels of a conflict

  • Recognizing conflicting goals

  • Recognizing appraisal conflicts

  • Recognizing distribution conflicts

  • Recognizing personal conflicts

Competencies

Providing clarity
Analyzing situations
Resolving conflicts
Acting fairly and with integrity
Analyzing problems
Managing stress

Authoring tool

Rise

Methods

Animated illustrative videos
Enacted scenes
Transfer tasks
Key messages
Knowledge Check
Interactive elements
Moderated video lectures
These macrolearnings may also interest you
Konfliktlösung unter Kolleg:innen nach dem Harvard-Konzept
macrolearningThe Harvard Approach to Conflict Management 
Konfliktmanagement unter Kollegen
macrolearningConflict Resolution between Colleagues
Konflikte am Arbeitsplatz entschärfen und vermeiden
macrolearningAvoiding and Defusing Workplace Conflicts 
New e-trainings at PINKTUM
Lernen lernen: Weiterbildungschancen erkennen und nutzen
macrolearningLearning to Learn: Identifying and Seizing Further Development Opportunities
Lernen fördern – Eine Lernkultur im Team etablieren
macrolearningPromoting Learning: Fostering a Culture of Learning within Your Team
Mental Health: Achtsam handeln im Arbeitsalltag
macrolearningMental Health: Being Mindful in Your Daily Work Routine