Conflict Resolution between Colleagues (with Chinese Subtitles)

Conflict Resolution between Colleagues (with Chinese Subtitles)
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Konfliktmanagement

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Gesamtdauer von 60 Minuten

This e⁠-⁠training course shows the typical symptoms and levels of a conflict. In addition, the different reactions to conflict get introduced and a detailed method for solving conflicts will be provided. Furthermore, the Harvard Concept shows how to find the win-win solutions in situations of conflict.

Einblick in das E-Learning

Zielgruppe

Employees of all hierarchical levels who work in teams

Lernziele

  • Knowing the types of conflict

  • Learning how to manage conflict in the workplace

  • Conducting conflict resolution with colleagues

  • Understanding the six strategies of conflict resolution

Kompetenzen

Situationen analysieren
Im Team arbeiten
Konflikte lösen
Umsicht zeigen
Sich im Griff haben
Fair und integer handeln

Autorentool

Rise

Methoden

Spielszenen
Transferaufgaben
Wissens-Check
Animierte Erklärfilme
Moderierte Video Lectures
Kernbotschaften
Interaktive Elemente