Conflict Resolution between Colleagues

Conflict Resolution between Colleagues
flag of enflag of esflag of frflag of ptflag of zh
subcategory logo

Konfliktmanagement

clock

Gesamtdauer von 60 Minuten

learning format

macrolearning

This e⁠-⁠training course shows the typical symptoms and levels of a conflict. In addition, the different reactions to conflict get introduced and a detailed method for solving conflicts will be provided. Furthermore, the Harvard Concept shows how to find the win-win solutions in situations of conflict.

Einblick in das E-Learning

Zielgruppe

Employees of all hierarchical levels who work in teams

Lernziele

  • Knowing the types of conflict

  • Learning how to manage conflict in the workplace

  • Conducting conflict resolution with colleagues

  • Understanding the six strategies of conflict resolution

Kompetenzen

Konflikte lösen
Umsicht zeigen
Situationen analysieren
Im Team arbeiten
Fair und integer handeln
Sich im Griff haben

Autorentool

Rise

Methoden

Spielszenen
Animierte Erklärfilme
Moderierte Video Lectures
Kernbotschaften
Wissens-Check
Interaktive Elemente
Transferaufgaben