Conflict Resolution between Colleagues

Conflict Resolution between Colleagues
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Global Version

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Barrierefrei

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Konfliktmanagement

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Gesamtdauer von 60 Minuten

learning format

macrolearning

This e⁠-⁠training course shows the typical symptoms and levels of a conflict. In addition, the different reactions to conflict get introduced and a detailed method for solving conflicts will be provided. Furthermore, the Harvard Concept shows how to find the win-win solutions in situations of conflict.

Einblick in das E-Learning

Zielgruppe

Employees of all hierarchical levels who work in teams

Lernziele

  • Knowing the types of conflict

  • Learning how to manage conflict in the workplace

  • Conducting conflict resolution with colleagues

  • Understanding the six strategies of conflict resolution

Kompetenzen

Fair und integer handeln
Konflikte lösen
Sich im Griff haben
Umsicht zeigen
Situationen analysieren
Im Team arbeiten

Autorentool

Rise

Methoden

Transferaufgaben
Spielszenen
Interaktive Elemente
Kernbotschaften
Moderierte Video Lectures
Wissens-Check
Animierte Erklärfilme