My Coworker Turns Aggressive in Conflict Situations

microlearning
Ein Teammitglied geht bei Konflikten immer gleich in den Angriffsmodus
flag of deflag of enflag of es
cultural fair logo

Cultural Fit

accessibility logo

Without barrier

subcategory logo

Conflict management

clock

Total time 3 minutes

learning format

microlearning

In moments of conflict, it's common for one side to feel provoked and respond with (personal) attacks. Here, you will learn how to guide the conversation back to a constructive dialogue.

What is a microlearning?

Ideal soft skill training for the hectic workday, even without in-depth prior knowledge. Microlearning is a compact e-learning course that takes only a few minutes to complete. The short learning unit is ideal for quickly refreshing knowledge (Know-how) or solving professional challenges (Challenge). A microlearning can be combined with appropriate macrolearnings or used as a stand-alone learning product.

Classification
Challenge

It’s a skill booster for complex tasks. Challenge Microlearnings focus on solving everyday challenges by advancing knowledge and teaching relevant emotional soft skills. They are to the point and deficitoriented.

Target group

  • Employees with or without management roles

Learning objectives

  • Steering heated conflicts towards a constructive solution

Competencies

Resolving conflicts

Authoring tool

Rise

These microlearnings may also interest you
Ich habe keinen Kopf für das Gespräch, will aber nicht unhöflich wirken
microlearningI Can't Concentrate on the Conversation, but Don't Want to Seem Rude
Mit Storytelling überzeugende Geschichten erzählen
microlearningTelling Compelling Stories with Storytelling
Mein Kollege / meine Kollegin nimmt mein Feedback nicht ernst
microlearningMy Coworker Doesn't Take Feedback Seriously
New e-trainings at PINKTUM
Lernen lernen: Weiterbildungschancen erkennen und nutzen
macrolearningLearning to Learn: Identifying and Seizing Further Development Opportunities
Lernen fördern – Eine Lernkultur im Team etablieren
macrolearningPromoting Learning: Fostering a Culture of Learning within Your Team
Mental Health: Achtsam handeln im Arbeitsalltag
macrolearningMental Health: Being Mindful in Your Daily Work Routine